We are not getting any electricity in Greenhouse 1 dry contact relay interface

Good morning! We are not getting any electricity in Greenhouse 1 dry contact relay interface. We had an electricity outage and when the electricity came back on the irrigation pumps and solenoids is coming on the microclimates system, but the dry contact relay is not coming on and no lights either. The pumps are shut down with no irrigation cycles.

(moving conversation to direct support until resolved - will summarize the actions here after resolution)